Shipping Policy

 

Order Processing Time

All physical product orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped according to the shipping method selected at checkout.

Digital products are delivered instantly after purchase and do not require shipping.

 

 

Shipping Timeframes

For physical items, estimated delivery times are:

• Standard Shipping: 5–14 business days

Delivery times may vary based on your location, carrier performance, and product availability.

 

Multiple Shipments

Some orders may include multiple items that ship from different locations. In these cases:

• Items may ship separately

• You may receive multiple tracking numbers

• Items may arrive on different days

This helps ensure you receive your items as quickly as possible.

 

Shipping Costs

Shipping costs (if applicable) are calculated and displayed at checkout.

Promotions such as free shipping may apply and will be clearly shown before you complete your purchase.

 

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear after receiving your confirmation.

 

Digital Products

Digital products (such as guides or recipe books) are delivered electronically and are available immediately after purchase. No physical shipment is required for these items.

 

Delays

While we do our best to meet estimated delivery times, occasional delays may occur due to factors outside our control (such as carrier delays or weather conditions). If your order has not arrived within the expected timeframe, please contact us and we’ll be happy to help.

 

Contact Us

If you have any questions about your order or shipping, please reach out to us at:

Email: jon@mosanlife.com